FAQ

How far in advance should I book my tour?

It is always best to book ahead especially during high season, so we can give you the best quality rates.

What should I do after arriving at the airport?

You will be greeted by one our representatives at the airport to welcome you and assist you through customs.

Is gratuity included? 

Tips are not included in the tour price and tipping is customary. Tips can be given directly to the staff attending to your needs on the tour.

Are ATMs available?

It is possible to survive in Jordan almost entirely on cash advances, and ATMs are available in most cities and towns. This is certainly the easiest way to travel if you remember your PIN.

There are no local charges on credit card cash advances but the maximum daily withdrawal amount is around 500 JD, depending on your particular card. All banks have large signs (in English) outside indicating which credit cards they accept.

Visa is the most widely accepted card for cash advances and using ATMs, followed by MasterCard. Other cards, such as Cirrus and Plus, are also accepted by many ATMs (eg: Jordan National Bank and HSBC).

What if I want to make my own itinerary?

Once you contact us, we will work with you to create a program specifically designed for your needs and desires. Let us know what you are looking for by sending us a message.

How to cross from Israel to Jordan  (or Jordan to Israel)

  • From Eilat you really need to take an Israeli taxi, on the meter (ask the driver if that will include your luggage or not). The fare is approx 25 to 30 NIS from Eilat bus station to the Yitzhak Rabin border, leading into Aqaba.
  • Plan B: If you get off your bus at the The Yitzhak Rabin Terminal border bus stop, it is just before Kibbutz Eilot (before the bus finally arrives into Eilat). You can get off at a junction* from where you could walk from that main road to the border.
  • If you have planned to do this make sure (a) you have told the bus driver well beforehand, and (b) that you have your luggage easily accessible, to extract from the hold of the bus.
  • It’s a long 2-3 km very hot walk from the main road, to the Yitzhak Rabin border. So make sure you have enough water.
  • How to cross from Eilat airport to the Jordan border  

The border crossing was located a 5-minute, ILS30 ($8) taxi ride from Eilat’s airport. Upon arrival, we observed a series of low buildings, including a WC (there is one on each side of the border). There was also a much-appreciated cold-water fountain on the Israeli side. There were no ATMs.

At “Yitzhak Rabin Terminal”one-page  general information sheet in English that explained passport and visa requirements, along with a list of fees and Customs rules (e.g., “It is strictly forbidden to import to Jordan drinking water, food,…”).

At the first stop we each paid an exit fee of ILS 100 along with a commission of ILS3 (total, about $27 each), cash only. Receipts were provided which were needed at the next stop, where our passports were stamped.

Then we walked about 100 meters across a no-man’s-land to Jordan border . There was a rather cursory luggage inspection and we turned in our passports. here where our team will meet you.

If you have any other questions please contact us. We would be happy to answer them.